MicroStrategy managed services

MicroStrategy managed services that keep the platform fast and secure

Cache purges, user access, incidents and slow reports stop landing on your BI team, so it spends its time on analysis. A team that includes former MicroStrategy employees runs the environment and builds new dashboards when the business asks, and if you later move to Power BI, the same team migrates you.

The service at a glance

Scope

Administration, incidents, report optimisation, new dashboards and training: all of it, or the areas you choose

Environments

On-premises, MicroStrategy Cloud, or your own AWS, Azure or Google Cloud account

Setup

A monthly retainer, or help when you need it

If you later move to Power BI: what the same team did at an international online lottery operator that beat its MicroStrategy licence deadline, with 738 reports in scope

80%less build effort on a simple report, against 50 reports built by hand
~1 hourto a validated semantic model, down from 1 to 2 days
15 to 20reports per unattended run, in place of one report supervised throughout
~99%accuracy extracting report structure, a step once transcribed by hand
The service

Five areas we take off your team

AreaWhat we doWhat you get
Administration

Security roles and ACLs, users, groups and projects, database connections, Distribution Services and plug-ins. Restarts, cache purges and refreshes run on scripts, and unused objects and inactive users are cleaned out.

An environment that runs without daily attention

Incidents

User-reported errors, connectivity problems, data discrepancies, and deeper performance and memory issues.

A stable platform and an owner for every issue

Optimisation

SQL and VLDB settings tuned, and semantic models, cubes and datasets adapted as data volumes grow.

Reports that keep pace with your data

Development

New dashboards and KPIs, existing dashboards modernised, semantic models for new use cases, mobile apps and HyperCards.

New content when the business asks for it

Training

Dashboard design and platform management practice, workshops for end users and IT, and advice on self-service with governance.

Users who build more on their own

Who does the work

Our team includes former MicroStrategy employees, so the platform's logic, its limits and what it can do when used well are familiar ground.

The setup

How we work with your team

Ongoing or ad hoc

A monthly retainer as part of your team, or help when you need it most.

Full or shared

We take all five areas, or only the ones you choose, such as optimisation or new dashboards.

Clear roles

You always know what we do, how we do it and who is responsible, so nothing is done twice.

The way out

If you plan to move to Power BI

1

MicroStrategy can keep running

If you want, we run the platform while the reports move.

2

Assessment, two to six weeks

It is part of the migration. Only metadata goes to the AI model: report definitions, metric formulas and view names.

3

Migration on an agent pipeline

A few reports are built by hand first, and the agents build the rest. MicroStrategy to Power BI migration →

Before you book

Questions a BI lead asks

Scope, team, setup and the way out

Do you work in the cloud as well as on-premises?

Yes. We run environments on your own servers, in MicroStrategy Cloud, and in your own AWS, Azure or Google Cloud account.

Can we hand over only part of the platform?

Yes. We take the whole platform or only the areas you choose, such as optimisation, new dashboards or training, and you always know who is responsible for what.

Who does the work?

A team that includes former MicroStrategy employees, who know the platform's logic and its limits. The same team builds Power BI and the data platform underneath when you need it.

What happens if we decide to move to Power BI?

We can keep MicroStrategy running while the reports move. The migration opens with a two-to-six-week assessment, and the agents send only metadata to the AI model: report definitions, metric formulas and view names.

How do we start?

With a 30-minute call about your environment and what takes your team's time. We then propose a monthly retainer or ad hoc help, with response times, coverage hours and the term written into the proposal.

Next step

Tell us what MicroStrategy takes from your team

In a 30-minute call with Michał Dębski, co-founder and solution architect, you walk through your environment and leave knowing which areas to hand over and which setup fits.

We are here to answer your questions

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